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Openstage Integration

Sync fan opt-ins collected through your Bandsintown Widget to Openstage; display your upcoming shows directly on your Openstage Fanpage.

Overview

Bandsintown for Artists connects with Openstage so you can manage fan data and showcase live events directly on your Openstage Fanpage.

Once connected:

  • Fan opt-ins collected through your Bandsintown Widget or Bandsintown opt-in calls to action on your Openstage Fanpage will automatically appear in your Openstage workspace in real time.

  • Your upcoming Bandsintown events can automatically appear on your Openstage Fanpage.

To learn more about fan data collected and how consent works, see Collecting Fan Data.

Important: Fan Contact Sync only sends new fan opt-ins collected after the integration is connected. These opt-ins can be collected through the Bandsintown Widget, Smart Link, Signup Form, and Bandsintown opt-in calls to action on your Openstage Fanpage.
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​Followers and RSVPs gained through the Bandsintown website or app do not sync.

⚠️ Note: opt-ins collected before connecting can be exported from Bandsintown through Fan Manager and imported into Openstage.

Sync fan data from Bandsintown to Openstage

1. Open the Bandsintown Fans Integration in Openstage

  • Log in to your Openstage Dashboard.

  • Select your artist, then go to Settings → Integrations.

  • Click Bandsintown Fans to begin setup.

2. Add the Openstage Webhook URL in Bandsintown for Artists

In your Openstage setup view, copy the Webhook URL shown on screen.

Then, in a new tab:

  • Go to your Bandsintown for Artists Settings page (make sure you’re logged into the correct artist account).
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  • Scroll down to the Fan Contact Sync section and click the Set Up button.
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  • In the configuration modal, locate the Platform dropdown menu and select Openstage.
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  • Copy the webhook URL from your Openstage and paste it into the webhook URL field on Bandsintown, then click Start Syncing.
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  • Copy the Secret Key provided by Bandsintown and keep it ready to share with Openstage.

3. Finalize setup with Openstage

Return to your Openstage setup page and paste the Secret Key you copied from Bandsintown for Artists. Click Save to complete the connection.

Once connected, Openstage will confirm that the integration is active. New Bandsintown fan signups collected from your Bandsintown Widget or Bandsintown opt-in calls to action on your Openstage Fanpage will automatically appear in your Openstage workspace.

Display your Bandsintown events on your Openstage Fanpage

You can also display your upcoming Bandsintown events directly on your Openstage Fanpage, a customizable site where fans can explore your music and tour dates.

  1. In your Openstage Dashboard, go to Settings → Integrations → Bandsintown Events.

  2. Enter your Bandsintown Artist ID prefixed with “id_” (example: id_90) and click Connect Your Events.

  3. Review the artist information shown and click Save.

  4. To show events on your Fanpage, turn on Display Events and choose Save Draft or Publish.

  5. In Engage → Fanpage, open the Content tab. Add a new Events block, select Bandsintown, and toggle it ON.

  6. Click Save Draft or Publish to make your events live.

Your Fanpage will automatically update whenever new events are added or changed in Bandsintown: no manual updates required.

Important: Turn on “Collect Phone Number” in Bandsintown for Artists

The primary goal of the Fan Contact Sync integration is to send your fans’ opt-in information (name, email, location, etc.) from the Bandsintown.

When you use this integration with Openstage, phone numbers could become particularly important. To include phone numbers in the Fan Contact Sync payload, make sure the Collect Phone Number toggle is turned ON in your Bandsintown for Artists settings.

Once this toggle is enabled, please allow up to 12 hours for the change to propagate across the platform. After that, new opt-ins will start requesting and sending phone numbers from Bandsintown.

SMS consent and compliance

Fans who share their phone numbers through Bandsintown are verified through a double opt-in process and, as of October 2025, include SMS-specific consent language that meets TCPA requirements in all signup flows. This means the data sent to Openstage is already validated and compliant for text message marketing. For more details, see Collecting Fan Data.

Support

For assistance during setup:

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