Updated over a week ago

Let fans join the Waitlist for your sold-out events and email them if more tickets become available.

How it works

When a show is sold out, the event’s RSVP button on the Widget and Smart Link will automatically change to a Waitlist button to encourage fans to sign up to be notified if more tickets become available. By clicking the Waitlist button, fans will be directed to an opt-in page where they can share their email addresses.

All fans who sign up will be added to the event’s RSVP list and will also become Followers of the artist, opting them in to automatically receive future event alerts about new dates added.

Artists and their teams can manually email fans if additional tickets are added.

Where to find it

If you use the Widget or Smart Link, the Waitlist button will appear automatically on any event you mark as sold out. If you use the Bandsintown API and would like to enable the Waitlist, all you need to do is update your RSVP link by adding &waitlist=true to the URL and setting the utm_campaign value to waitlist.

How to reach fans on the Waitlist

Fans who join the Waitlist will be opted in to follow you on Bandsintown and automatically receive alerts about any new shows added, but won’t be automatically notified if additional tickets are added for the original show.

Artists and their teams can manually notify fans on the Waitlist about new ticket availability for the original show by targeting the event’s RSVPs with a Post on Bandsintown or an Email Campaign.

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