Troubleshooting

Artists and Venues

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18 articles in this collection
Written by Alexis Jenkins

How do I already have a page on Bandsintown and how can I access it?

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Written by Alexis Jenkins
Updated over a week ago

What do I do when there is another artist with the same name as mine?

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Written by Alexis Jenkins
Updated over a week ago

How long does it take for a new artist page to fully process?

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Written by Alexis Jenkins
Updated over a week ago

How long does it take for Wix to detect my new artist page?

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Written by Alexis Jenkins
Updated over a week ago

How can I import my artist page in Bandsintown?

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Written by Alexis Jenkins
Updated over a week ago

What sources do Bandsintown events come from?

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Written by Alexis Jenkins
Updated over a week ago

How do I refresh my Facebook permissions?

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Written by Alexis Jenkins
Updated over a week ago

Why does the ticket link on Bandsintown look different than the ticket link I entered?

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Written by Alexis Jenkins
Updated over a week ago

Is my widget set up correctly?

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Written by Alexis Jenkins
Updated over a week ago

Why aren't my Bandsintown Events exporting to Facebook Events?

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Written by Alexis Jenkins
Updated over a week ago

Why can't I see the Tour Dates tab on Facebook mobile?

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Written by Alexis Jenkins
Updated over a week ago

Can I post events or message trackers for my artist who has passed away/is no longer active?

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Written by Alexis Jenkins
Updated over a week ago

How is my Bandsintown account different from my Bandsintown Promoter account?

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Written by Alexis Jenkins
Updated over a week ago

Can I promote my page through Bandsintown without Bandsintown Promoter/How does Bandsintown Promoter work?

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Written by Alexis Jenkins
Updated over a week ago

Can people contact or book me through Bandsintown?

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Written by Alexis Jenkins
Updated over a week ago

How can I submit an idea or suggestion I have?

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Written by Alexis Jenkins
Updated over a week ago

How do I delete or unsubscribe my account?

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Written by Alexis Jenkins
Updated over a week ago

How do I report a problem I’m experiencing?

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Written by Alexis Jenkins
Updated over a week ago