Troubleshooting

How does my artist already have a page on Bandsintown and how can I access it?

Written by Alexis Jenkins
Updated over a week ago

What do I do if there is another artist with the same name as mine?

Written by Alexis Jenkins
Updated over a week ago

How long does it take for a new artist page to fully process?

Written by Alexis Jenkins
Updated over a week ago

How long does it take for Wix to detect my new artist page?

Written by Alexis Jenkins
Updated over a week ago

What sources do Bandsintown events come from?

Written by Alexis Jenkins
Updated over a week ago

Can I install the Live Shows tab with Facebook's new Pages experience?

Written by Alexis Jenkins
Updated over a week ago

How do I refresh my Facebook permissions to toggle Facebook Connect ON?

Written by Alexis Jenkins
Updated over a week ago

Why does the ticket link on Bandsintown look different than the ticket link I entered?

Written by Alexis Jenkins
Updated over a week ago

Is my widget set up correctly?

Written by Alexis Jenkins
Updated over a week ago

Why aren't my Bandsintown Events exporting to Facebook Events?

Written by Alexis Jenkins
Updated over a week ago

Why can't I see the Live Shows tab on Facebook mobile?

Written by Alexis Jenkins
Updated over a week ago

Can I post events or message trackers for my artist who has passed away or is no longer active?

Written by Alexis Jenkins
Updated over a week ago

How is my Bandsintown account different from my Bandsintown Promoter account?

Written by Alexis Jenkins
Updated over a week ago

Can I promote my page through Bandsintown without Bandsintown Promoter/How does Bandsintown Promoter work?

Written by Alexis Jenkins
Updated over a week ago

Can people contact or book me through Bandsintown?

Written by Alexis Jenkins
Updated over a week ago

How do I delete or unsubscribe my account?

Written by Alexis Jenkins
Updated over a week ago

How do I report a problem I’m experiencing?

Written by Alexis Jenkins
Updated over a week ago