If an event does not have a ticket link, the event page and widget will display the Set Reminder button. Users who click the button will be alerted via email and in-app notification when the ticket link is added.

If an event does have a ticket link, but is not on sale yet, the Set Reminder button will be displayed until the on-sale date. To display a ticket link before the on-sale date, change the ticket type from Tickets to Presale, or remove the on-sale date.

For livestreams, fans can click the Set Reminder button to receive an email with the link 15 minutes before the event. When the event starts, the Set Reminder button turns into a Watch Live button.

PLEASE NOTE: When the event goes on sale, there may be a 2-4 hour delay before the Set Reminder button is replaced by the Tickets button.

For any questions about managing events, reach out to us at artistsupport@bandsintown.com.