The code for the new Bandsintown Events Widget, Wix, Squarespace, and Wordpress Events Widget can be installed by following the instructions here.
If you are having trouble, please make sure there is no old Bandsintown code or old Bandsintown plugins on your site. This will cause the widget to break. Sometimes the script tag of the old widget gets left in the head of the html code so don't forget to check there.
It can also help to use your artist ID instead of your artist name. You can retrieve your artist ID from the link to your artist's Bandsintown page: https://www.bandsintown.com/a/491
So instead of using the artist name "Gavin DeGraw" in the widget code, use "ID_491".
If you are still having trouble please see if any of the following pertains to you:
*Tumblr users need to replace the a class in the widget code with a div class (if you are still having trouble with this please email your code to ArtistSupport@bandsintown.com and we can help there)
*Hostbaby users need to reach out directly to Hostbaby to lift restrictions and allow the widget on their site.
*Wordpress.com users need to have a Business Wordpress account for our Wordpress Events Widget to work
Please email us at ArtistSupport@bandsintown.com if you are still having trouble with the widget.